Eau Claire Energy Cooperative in Fall Creek, Wisconsin is seeking a Credit & Collections Specialist to join our team. The Credit & Collection Specialist is a member-focused role responsible for assisting members in person and by phone, processing payments, handling inquiries and complaints, and coordinating service requests across departments. Manages daily cash balancing and deposits, supports billing operations, maintains data confidentiality, and stays current on industry best practices while actively participating in cooperative events and training. Additionally, this role is responsible for accounts receivable functions, including contacting delinquent consumers for collecting past-due balances. Evaluates new and existing consumers and assigns risk factors by reviewing credit and payment history. Negotiates payment arrangements for past-due balances based on policies and procedures that have been established by policy and procedures.

For more informaiton about the position or to apply, visit ECEC's career page: https://www.ecec.com/my-coop/careers